Privacy Policy

1. Introduction

Welcome to SnapToFix. Your privacy is paramount to us. This policy outlines our commitment to protecting the personal data of our users and explains how we collect, process, and safeguard your information when using our AI-powered repair assistance platform.

2. Information We Collect

To provide accurate repair suggestions, we collect specific data points:

• User-Uploaded Images: Photos submitted for visual analysis. These are processed by our AI to identify faults.
• Technical Usage Data: Anonymized data regarding device type, browser interaction, and platform performance to optimize user experience.

3. How Your Information is Utilized

SnapToFix uses collected data strictly for functionality and improvement:

• AI Diagnosis: Processing images to generate step-by-step repair instructions.
• Resource Matching: Pairing your specific issue with non-promotional, helpful YouTube tutorials.
• System Refinement: Improving the accuracy of our repair recognition models.

4. Data Storage and Third-Party Sharing

We do not sell, trade, or rent user images to third parties. All uploads are used exclusively for generating solutions. We implement industry-standard security protocols to prevent unauthorized access or data breaches.

5. Your Rights: Control & Deletion

You maintain full ownership of your data. Users may request the permanent deletion of their uploaded images and associated descriptions at any time. Upon request, we ensure the complete removal of your data from our active servers and backups.

6. Policy Updates

We may update this Privacy Policy to reflect changes in legal requirements or platform features. We encourage users to review this page periodically for updates.